CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Landon Alexander, 05/15/2026
Ken’s Auto Tow is incredible. I needed a vehicle towed same day and quickly due to a family emergency. I just searched tow companies in Wichita and Ken’s was first on the list. I explained the situation and the dispatcher was friendly, empathetic, knowledgeable and helpful. They were fast to arrive and the driver was very professional and kind as well. I wish I remembered everybody’s name who helped. Thank you again for helping my family.