To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

Troy Cox, 03/28/2026

I called for a tow on the highway with the highway patrolman right there saying do I I need help... I advise them no I do not because I have Ken's Auto Tow on the way to get me and they showed up in just under 10 minutes to get me off the highway. They went above and beyond to not only get me to the mechanic but dropped me off at home on the way back! Way to go this company has top-notch customer service

Cayton Poon, 03/20/2026

New Driver Dan was courteous and professional. On time with a smile! Thank you very much. I will call Kens Towing again when needed.

Towing, near Wichita, KS

Alexandra Jackson, 03/18/2026

Dan picked me (and my car) up and took us to CarMax—he was so kind and helpful! He was timely and I couldn’t have asked for a better experience during a hard situation—thank you Dan!

Norma Tauber, 03/16/2026

My daughter's car suffered a catastrophic structural defect while driving through Eastborough. The car was undrivable and the local authorities were concerned about getting the car moved ASAP. I placed a call to Ken's towing and within 30 minutes. There was an extremely knowledgeable, helpful, polite, and professional tow driver there to get the car.. The driver's name was "tone". He went above and beyond to make sure we got our personal belongings and car seat out of the vehicle and transferred to a new vehicle and provided guidance on where to have the car towed.. he did an excellent job. I am very pleased with the services. And will always recommend them..

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