Customer Reviews

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See What Our Customers are Saying

At Ken's Auto Tow Inc, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Ken's Auto Tow Inc to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Ken's Auto Tow Inc:


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02/24/2026

Ken's driver went above my and beyond to get me taken care of when my car broken down. Staff on phone very professional and helpful in my time of need! Thank u Ken's for being there to help! I would highly recommend!!!!!!!



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02/03/2026

100% recommend Ken's towing! Great family owned business, they are super quick & super kind! Couldn't ask for better service!



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02/03/2026

I appreciate the outstanding service that I received from the driver.He was fast, friendly and actually was able to tell me the issue with my car . I will be recommending Ken's Auto Tow to all my friends and family.



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02/02/2026

I appreciate the fast and reliable service. I will always call Ken's towing if I every need another tow. Thanks Ken's towing



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01/14/2026

Got me out of a jam in a hurry , my trucks fuel pump went out in a pharmacy drive through line



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01/14/2026

Our driver was quick and professional. The woman I spoke to on the phone was very sweet and it was a super easy process



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12/04/2025

Great, fast, efficient and friendly service. I highly recommend.



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11/18/2025

Everyone was wonderful, the driver and the ladies in the office. They went above and beyond to help me. I'm so grateful. Thank you Deanna and everyone there!



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10/06/2025

I had a flat tire on the highway heading out of town and Ken's Auto Tow came to the rescue. My roadside assistance told me it would be up to 2hrs or more wait. I called Ken's Auto Tow and they sent someone out right away and I was back on the road in no time. Kenny was very polite and got right down to business. I appreciate them coming out to assist with my tire right away. I definitely recommend Ken's Auto Tow if you are needing any kind of assistance when it comes to a breakdown of any kind. They will absolutely get you back on the road in no time or get your vehicle where it needs to go.



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09/27/2025

The man was well spoken he came real quick I was surprised that he was that fast took me what I needed to go he was very experienced and well-mannered I appreciate him I'm bad on names



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09/03/2025

Very nice reliable an caring



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08/27/2025

Approximately October 19 , 2024.kenswas called into service at then request of the Sedgwick county sheriff subdepartment deputies. The debate of ownership rights bound by vehicle title appointed owner and possession. I honestly haven't had my motorcycle sense the date mentioned above. I'd be very thankful the day my dirt bike is returned.



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07/29/2025

I had a great experience from beginning to end. They responded quickly to my inquiry and exceeded expectations. The driver was friendly, professional, and treated my car with care and attention. The entire process was smooth and stress-free. I'm very satisfied with the service and would definitely recommend them to anyone in need of reliable vehicle transport!



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07/23/2025

These guys are the best! They arrived quickly. The driver was courteous. The price was reasonable for the service. I would definitely recommend Ken's for any towing needs. They were not the first I called this time, but they will be the next time.



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07/23/2025

Good service!



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07/23/2025

Great customer service!



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07/23/2025

Fast and friendly i have no complaints o would recommend them to my friends and family anytime .



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06/29/2025

Excellent service 100 percent would recommend again



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06/25/2025

TONE IS THE BEST. SUPER FAST AND FRIENDLY!! 11/10



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06/05/2025

If I could give 10 stars I would. Fast, reliable, great customer service and definitely the BEST in town all the way around.



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06/05/2025

Locked my keys in my truck. Luckily for me they were able to send someone to fix the issue. I've never had service as prompt and professional as Ken's. Top Notch service.



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05/28/2025

Thanks for taking such good care of my truck! Very professional and timely!



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05/28/2025

Always there for me in a timely manner and professional! Thanks! I had to use this service again and as usual great service!!!! He towed both my vehicles to two different shops to save me paying for an out of town tow twice! Thanks Again! Just for general information...... after hours calls out of town are easily 150.00 or more coming from someone that lives out of town. As someone that was a service writer, broken ball joints and other certain problems require the use of a skate (not just a piece of wood) under the vehicle as to not cause more damage than you started with. If your vehicle was towed and it looked easy your driver was experienced and knows how to do his job. If he does additional work to prevent damage more than just hook on and pull your car up he is obviously taking care of your property and feels it necessary. Folks should be ashamed giving a bad review on something they don't understand without attempting to call the business owner for explanation.



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05/27/2025

Very polite and professional driver's! I would use again!



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05/27/2025

Fast and friendly service



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04/05/2025

Very prompt excellent service. They sent out Kenny and he jumped my car gave me some good advice and I was on my way in a jiffy. I highly recommend them.



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04/01/2025

Used Ken's for years. Alway great customer service and pricing!!



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02/16/2025

Great service! Everyone was very knowledgable and friendly, 1000/10!



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02/14/2025

Excellent experience!! So quick to respond and arrived faster than expected. The driver was friendly, professional, and made sure my car was handled with care. Pricing was fair, and the whole process was smooth from start to finish. Highly recommend them!!



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02/14/2025

Ken's Auto Tow is a great service provider known for its efficiency, reliability, and friendly staff. No matter the weather conditions, whether it's a snowstorm or scorching heat, their team consistently delivers fast, professional towing assistance. They go above and beyond to ensure their customers feel supported and safe during situations. The drivers are courteous and always make sure your vehicle is handled with care. It's clear that Ken's Auto Tow values customer satisfaction and strives to maintain a dependable service, making them a go-to choice for anyone in need of towing help. Highly recommended!



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02/14/2025

Not only is it the fastest service, but the workers are super friendly. 100% recommend!



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11/21/2024

Kenny picked up my project vehicle, took it safely to its new home. He was very knowledgeable and friendly, helped me get it secured. Will definitely use their services again..



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11/15/2024

Had excellent service from Ken's auto tow. Driver Kenny Smith was very friendly.



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04/29/2024

Towed my daughter's car super quickly & was super helpful! I appreciate all of their help!! Ken's is the best!!



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04/29/2024

THE BEST TOW COMPANY ive ever experienced! Got to me super quickly! Nicest driver! I would most definitely recommend to anyone who needs a tow! If I could I'd give 10 stars!



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02/23/2024

I can't express how greatful we were to work with Ken's Auto Tow. Our car was stolen in Nov and recovered Feb 1st. The sheriff's office had the car impounded by Ken's, closed the case as unsolved and never contacted us. Only found out after Ken's tracked us down and sent a letter, unfortunately by that time the car was on the lot for half a month incurring fees. Receiving the letter from Ken's we went immediately there in which we were able to discuss our options and they worked with us and the sheriff's office over a few days to make sure we weren't charged for the time the car was there without us knowing. They provided customer service above and beyond and were so compassionate in an unfortunate situation. If I am ever in need of having a vehicle towed I will most definitely contact Ken's.



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02/13/2024

Great company. That has been around for years.



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11/10/2023

Good experience, but pricey for a 2.5 mile tow ($90). The actual repair was half that much.



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10/05/2023

Professional and faster to arrive than other tow services I have used in the past.



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09/25/2023

Great service, great price! Easy to use. Thank you guys!



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06/05/2023

I want to thank the tow truck driver who worked the wreck at 47th and Hydraulic yesterday evening. I saw him sweeping up the debris from the wreckage. I've lost multiple tires because of accident debris left in the road, and I know a lot of other people have had to deal with this too. So thank you so much for saving everyone's tires and clearing the road for us!!



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05/08/2023

I called Ken's Tow Service to move my travel trailer which was in a very tight situation in an RV storage facility. The dispatcher was very polite, after gathering information on my predicament, quickly called back and dispatched a wrecker. The wrecker operator was very knowledgeable, polite, friendly, took great care to not cause any damage to my RV. The equipment looked brand new. I can't say enough about the excellent experience of dealing with such a professional business. I highly recommend this business, they've earned a 5 star rating. The wrecker said Tow Service on the side, I believe it's a sister company.



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04/10/2023

Top Notch Folks - Chad is a wizard !!!!!!!



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04/10/2023

Hands down one of the best , if not the best tow company in Wichita, Kansas - quick, professional, and very respectful people and the best part you get it all without getting bent over at the end !!!!!!



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03/22/2023

I was in an accident this morning and called this place to tow my highlander! They were there in less than 10 minutes and Kenny was extremely nice and helpful! This was my first accident and was completely clueless on what to do, but Kenny was very kind and helpful, even gave us recommendations on where to take our car to get fixed! I definitely recommend this place! Thank you Kenny for your help, you're the real VIP!



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12/06/2022

They were fast at responding to my call for an unlock of my van. I had accidentally locked my keys in the van. Would recommend them for any services needed.



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11/13/2022

Debbie is the best dispatcher in the world...



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11/09/2022

Took great care of my vehicle in a safe and timely manner. Would recommend this company and will use myself again.



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11/09/2022

Very professional and communicate well! Will definitely use in the future!!



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09/27/2022

Professional and friendly service. My new go to tow company for sure



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07/29/2022

Best people ever, they were very quick to locate me and without hesitation had no problems getting into my car. Best rates EVER!!! For emergency services. I will definitely be going to them for more business.



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07/12/2022

Got my car to my sister's house and perfectly in the driveway



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07/09/2022

Mike Troyer is a great addition to the business.



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05/06/2022

Had them come pick up my Peterbilt 379 driver was very knowledgeable and professional. And the price was very reasonable! Will for sure be using them again!



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04/28/2022

Josh was great! Will use this tow company in the future!



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02/12/2022

Very professional and patient driver.



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02/12/2022

Called to speak to a specific individual when my car was stuck in the snow/ice. The lady who answered was friendly but I don't know why I didn't get a return call.



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02/08/2022

Ken's Auto saved us today - we discovered a flat on our car when we tried to leave our hotel, and their mechanics came out within the hour and helped us put on a spare for a very reasonable price. I was super impressed and would highly recommend to any travelers or locals who need a bit of auto help!



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01/25/2022

They were AMAZING! Absolutely recommend & will definitely use again !



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01/07/2022

Fast and friendly



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01/02/2022

Very Great People They Helped Me Out A lot



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12/27/2021

Norman was amazing. Great sense of humor and super nice. Will definitely use again if need be.



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12/05/2021

Very nice people to work with



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11/29/2021

Had such great service with Dylan (tow truck driver) as our 31 foot Class C RV was in need of a rollback tow. He treated our RV as it was his own. That was exactly what we wanted. We recommend both Tow Service Inc & Dylan for your next tow service needs. Definitely a 5 star service!



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11/20/2021

We have used Ken's towing a couple of times and have had great experiences. They have helped make challenging days easier and I appreciated their friendly professional service. Highly recommend.



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10/29/2021

Fuchee was Very Professional. Well done!!



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10/14/2021

2nd best tow company in town. Fair prices with honest people.



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09/11/2021

Really nice ppl that work there, I picked up some work vehicles from here.



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08/22/2021

Got to me fast. Great price for quick service, but timing is everything. If they're busy; they'll get to you first chance. I was stranded between towns and it was HOT. I was on the side of a busy highway and hardly no one was moving over for me. Not even semi's. The guy told me no worries he's got me and he did. 107.00 to get my situation back to my town. I'll fkn take it



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08/14/2021

Fairly priced. Good customer service and they show up when they say they will. Shortest tow wait ever. Thank you.



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08/10/2021

Was on time very courtesy



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08/01/2021

Absolutely amazing service! Willing to help on a Sunday and no attitude just a friendly smile and willingness to help a stressed out customer. Thank you for amazing customer service.



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07/31/2021

Very professional and reasonably priced.



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07/27/2021

Great organization and friendly staff



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07/21/2021

Super professional. Great communications!



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07/15/2021

The moved a fragile, rare 1981 Avanti II. They were extremely careful and caused no damage to the car. Highly recommend this company.



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06/22/2021

Very helpful and friendly.



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06/17/2021

Great response time and their drivers are clean, respectful, and efficient



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06/14/2021

After blowing a tire on my bike trailer I was sitting on the canal route in the center emergency lane. Called Kens towing and they arrived in a timely manner. He was very helpful looking over the trailer and giving suggestions of what could be done. He was very careful while loading the trailer and bikes. Once he arrived at my home he took his time to make sure that everything was unloaded without any issues. I highly recommend Kens Auto Tow. The service I received was amazing.



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05/23/2021

Tjanks



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05/15/2021

Reliable



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05/03/2021

The driver did a great job



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04/25/2021

My car was towed here after I had a car wreck. Having your car towed is never fun, but the quality service and good attitudes of Ken's Auto Tow make it less painful.



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03/16/2021

The driver got there fast and was very friendly as well as the office staff.



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02/20/2021

Timely, very polite. All around good service. Thank you.



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02/06/2021

They are quick and efficient. They take care of your vehicle.



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02/04/2021

They were prompt and courteous! Saved the day!



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02/01/2021

Fast service and affordable! I really appreciate there help and professionalism when we were broken down on the side of the road.



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01/12/2021

Driver was prompt did a great job securing the vehicle as i had a door that would not latch



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12/17/2020

Pulled me out a 6 ft ditch.



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12/15/2020

Dispatcher and driver were very professional. Good company to use.



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07/10/2020

Great service



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07/07/2020

I use Ken's Auto tow for pickup and delivery of machinery etc. And to drop off finished goods to my customers. The woman doing dispatches kind of cranky over the phone like all the time but their rates are fair and give great service with no issues 9



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03/18/2020

Super, super nice folks here and with really decent pricing. Their help is much appreciated!



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03/13/2020

Very Fast and very friendly. Definitely a recommended service.



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03/12/2020

Steve the driver made a bad day so much better. Very helpful.



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02/16/2020

The Folks at Ken's Auto Tow went above and beyond for me. I was in a bad situation with my '02 Cavalier and it seemed like there was nothing that could be done. And those Great People saw my distress and found me a solution ! I can not say enough good things about them. God Bless them all. It shows that Humanity is alive and well ! And it's at Ken's



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02/06/2020

Very friendly. Very helpful, but a little pricey. $75 for two blocks.



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12/13/2019

I can't even count how many times we have used Ken's services. The driver's have always been quick and friendly.



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11/20/2019

Just because all local tows in Wichita are $75 don't mean you can't get professional servace in a timely manor.



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10/30/2019

Lots of surprises a little dark at times I followed someone who had been through it and that helps a lot



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10/23/2019

Excellent service, very professional. And pilite



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09/30/2019

Fast and friendly



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09/23/2019

Ken's towing helped us a lot. Our driver, Israel, was amazing! Thank you!



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07/28/2019

My Mom's car was towed here after her wreck. They were professional in asking for proof of ownership when we came to obtain her personal effects. It was a pain, but I appreciated that not just anyone could walk in & take what they want



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07/19/2019

Staff got some amazing people. They were very helpful when we wanted to get all our belongings out of the car.



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06/26/2019

Sunday morning 6:30 one of our semi drivers got their trailer stuck in a ditch. We had a heavy rainstorm prior and the landline phones would go down in the middle of calls. Regardless the staff kept in contact with me using their cells and got a wrecker out in 45 min and stuck by their price quote. Work was quick and professional. Definitely would recommend.



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05/31/2019

Every single person here was super nice and helpful. I forgot my key when going to retrieve my car but luckily 2 men had a slim Jim and were able to help get into my car. My father and I were needing a little extra assistance when pushing my car up on the tow dolly so 2 men drove up in a beautiful coloured truck and helped us with it. It sucked having a car towed but everyone there was really cool.



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04/09/2019

Ken's Auto Tow is the best! It starts with the gentleman who answers the phone-Jeff Buck. He is very helpful and shows much kindness during a stressful time. He also wants to make sure 1st and foremost that you are safe. From there he promptly gets the job done for you. So from the 1st call to the tow truck driver you get exceptional service! Ken's is the BEST!



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03/16/2019

I was stranded and they were able to get someone out to me super quick. It was a tight situation and hard to maneuver, but the driver was amazing and able to take care of it with no problem. On the phone they were super kind and helpful. The driver was a very nice guy as well! And, huge plus, they were way cheaper than I expected! I highly recommend and would use them again if I'm ever in another jam like this!



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02/19/2019

Outstanding towing service, Thomas, one of their newer drivers, came to get my moped from the hospital, and towed me, and my moped to a nearby shop. He even went out of his way to pull over to make sure my moped was strapped down properly. Funny, and great guy too. I just had surgery, and Thomas even went out of his way to help me by pushing my moped all the way up to the shop for me, he's a guy you'd want to have a beer with. And, I accidentally left my wallet in his truck, and he, and a kind girl named Summer, made sure to hold onto it so I could get it back. Thank you all, from the bottom of my heart.



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01/04/2019

I used Kens Auto & was very pleased with the outcome of it all!! Tow truck driver arrived quickly and made towing my vehicle to my house stress free! super sweet and super nice. I recommend them on any tow that you need!



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11/06/2018

kens tow service gave my wife an ETA of 45 mins. the driver arrived in 15 minutes. he was courteous and careful with our car. my wife had little to no delay on getting to work that day ! highly recommend kens auto tow !



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11/06/2018

Recently used Kens Auto & was very pleased with the outcome of it all!! Tow truck driver arrived quickly and made towing my vehicle to my residence a breeze! They made a tuff situation easier to bear !



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08/26/2018

Good to deal with when recovering a vehicle.



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01/29/2018

Guy showed up and nailed the load, thought we'd need to push it into the street but didn't need to. On dropoff he helped get it into the perfect spot in a small driveway, guy was great and had an awesome personality. Reasonably priced and would highly recommend.



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11/24/2017

We use Ken's frequently to assist us with our business. The drivers are always friendly and quick about their work. They're even great about picking up multiple vehicles at a time.



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02/06/2017

My girlfriend and her father own a storage unit business in Park City. We had a new tenant that needed to move their vintage car into a unit. The driver of the tow truck was the most helpful kind of guy! I highly recommend this company!



reviewiconHighly Recommended
Wichita, KS

Our driver was quick and professional. The woman I spoke to on the phone was very sweet and it was a super easy process


reviewicon5 Star Service
Wichita, KS

Got me out of a jam in a hurry , my trucks fuel pump went out in a pharmacy drive through line.


Reviews

, 02/24/2026

Ken's driver went above my and beyond to get me taken care of when my car broken down. Staff on phone very professional and helpful in my time of need! Thank u Ken's for being there to help! I would highly recommend!!!!!!!